Privacy Policy

Last updated: May 19, 2026

Open Agent Gateway ("we", "our", or "us") operates the openagentgateway.shop website and the Open Agent Gateway platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request access to our Service, or communicate with us. This may include:

Email address
Name and company information
API usage data and logs
Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process and complete transactions
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Data Storage and Security

We implement industry-standard security measures to protect your personal data. API credentials stored through the Service are encrypted at rest using AES-256 encryption. We do not store the content of API calls made through the gateway beyond what is necessary for logging and debugging purposes, as configured by you.

4. Data Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our platform
Law enforcement when required by applicable law
Other parties with your explicit consent

5. Third-Party Services

When you connect third-party services through the gateway, your interactions with those services are governed by their respective privacy policies. We act as an intermediary and do not retain data from third-party services beyond what is necessary for transaction completion and logging.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at privacy@openagentgateway.shop.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Data portability

8. Cookies

We use essential cookies to maintain session state and preferences. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@openagentgateway.shop.